About us
Authenticity Guarantee
Every item in our collection is 100% authentic, verified by experienced specialists and independent third-party authenticators.
At The Retro Purse, we understand that purchasing a luxury handbag is a significant investment and a special experience. We are committed to providing our customers with complete confidence and peace of mind with every purchase.
We guarantee that every item in our collection is 100% authentic.
All of our luxury handbags are carefully sourced through trusted suppliers in Indonesia and undergo a thorough authentication process before being offered for sale. Each item is reviewed by experienced authentication specialists and inspected multiple times to verify its authenticity, condition, and quality.
Third-Party Authentication
For additional assurance, we also offer independent third-party authentication through Entrupy or Legit App where applicable. Unless otherwise stated, all items priced above AUD $800 will include one of the following forms of authentication:
- Original brand authenticity documentation (if available)
- Entrupy Certificate of Authenticity
- Legit App Authentication Certificate
Our Promise
We believe transparency and trust are essential when purchasing preloved luxury goods. Our commitment to authenticity ensures that every customer can shop with confidence, knowing they are receiving a genuine luxury item that has been carefully verified and professionally assessed.
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Shipping Policy
Free Australia-wide shipping on all orders. International shipping via DHL Express for a flat rate of AUD $45.
Returns & Refunds
As each item is unique and often one of a kind, all sales are final. We are unable to accept returns, exchanges, or refunds for change of mind.
Condition Guide
Every item is individually assessed and graded using our condition guide to provide a clear and transparent understanding of its overall appearance and wear.
Thank you for supporting this small business.
