About us
Returns & Refunds
As each item is unique and often one of a kind, all sales are final. We are unable to accept returns, exchanges, or refunds for change of mind.
At The Retro Purse, every preloved and vintage luxury handbag is carefully sourced, individually inspected, and accurately represented through detailed descriptions and high-quality photographs. As each item is unique and often one of a kind, all sales are final, and we are unable to accept returns, exchanges, or refunds for change of mind.
Our Commitment to Transparency
We are committed to complete transparency regarding the condition of every item. Any signs of wear, imperfections, or characteristics consistent with a preloved or vintage piece will be clearly disclosed in the product description and accompanying images.
Before completing your purchase, we kindly encourage you to carefully review all product details, measurements, and photographs. If you require additional information, close-up images, or have any questions about an item, we are more than happy to assist before you place your order.
Continue reading
Authenticity Guarantee
Every item in our collection is 100% authentic, verified by experienced specialists and independent third-party authenticators.
Shipping Policy
Free Australia-wide shipping on all orders. International shipping via DHL Express for a flat rate of AUD $45.
Condition Guide
Every item is individually assessed and graded using our condition guide to provide a clear and transparent understanding of its overall appearance and wear.
Thank you for supporting this small business.
